VFaith Shipping Policy
1. Introduction
Welcome to VFaith! We are committed to delivering your orders promptly and securely. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our online store.
2. Shipping Destinations
We currently ship to all locations within India. Unfortunately, we do not offer international shipping at this time.
3. Shipping Charges
Shipping charges are calculated based on the weight of the package and the delivery location. The shipping cost will be displayed at checkout before you complete your purchase. Below is a general breakdown of our shipping charges:
Standard Shipping (3-7 Business Days):
- Orders below ₹500: ₹50 shipping fee
- Orders above ₹500: Free shipping
Express Shipping (1-3 Business Days):
- Orders below ₹500: ₹100 shipping fee
- Orders above ₹500: ₹50 shipping fee
4. Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
5. Delivery Time Estimates
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
Please note that delivery delays can occasionally occur due to unforeseen circumstances, such as severe weather conditions, natural disasters, or other external factors.
6. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
7. Damages
VFaith is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. Returns and Refunds
For information about returns and refunds, please refer to our Return Policy.
9. Customer Support
If you have any questions about this Shipping Policy, please contact us:
- Email: support@vfaith.com
- Phone: +91 93055 23388
Thank you for shopping with VFaith! We strive to provide the best service and hope you enjoy your purchase.
10. Policy Updates
VFaith reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page, and we encourage you to review our policy periodically for any updates.